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CMS Software Support & Maintenance

Your Website CMS or Web Hosting Support & Management outsourcing partner in Malaysia, specialising in WordPress, Drupal and Magento Commerce website system hosting support and server maintenance.

Website Maintenance Services Built For Your Business

JustSimple Digital is a Malaysia website and Web hosting maintenance services agency, helping different businesses support for WordPress, Drupal, and Magento Commerce and other technologies to web  improve the speed, performance & security. It is important that your website or ecommerce online store is up-to-date. Predominantly for security reasons. If your site gets hacked, Google may remove you from the search results and your brand can become damaged.

Malaysia CMS Software Bugs Upgrades Support

CMS Upgrade, Security & Bug Fixes

If your website runs on a Content Management System (CMS), Ecommerce software or other Opensource CMS (examples are WordPress, Drupal, Joomla and Magento), those CMS software require to be kept up to date, to ensure that security vulnerabilities get fixed, new features are added and bugs get squashed.

 

It makes very good business sense to keep your website up to date – the cost of a website being hacked can be huge. Unfortunately, keeping your site’s software up to date is usually more complicated than updating the software on your smartphone or home computer.

Server & CMS Maintenance Package

  • CMS Software Upgrade – Updates to your CMS software are carried out within the major release range of the core software and add-on modules under which your site currently runs.
  • Upgrade Theme and Plugins – Updating a theme or plugins of your opensource CMS sometimes will break functionality, and cause incompatible issue. We do it with robust backups before an update, apply updates. 
  • Web Hosting Support – Keep your site up and running with our external level 2 support, especially on system and security support, and fine tune website loading speed.
Malaysia Server CMS Maintenance Package

Most Affordable Website CMS & Hosting Maintenance in Malaysia

We have created simple package monthly website maintenance packages for businesses in Malaysia. To see the full specification of our website support packages please scroll down.

Website Platforms We Support

You don’t have to own a JustSimple’s site to benefit from our fanatical and dedicated support team, so if you’re struggling to get the help you need, maybe it’s time for a change. We support following website software, technology platforms and system.

Malaysia Woo Commerce Woocommerce Expert Issue Problem Support
Malaysia Magento Ecommerce Expert Issue Problem Support
Malaysia Joomla CMS Expert Issue Problem Support
Malaysia Drupal CMS Expert Issue Problem Support
Malaysia Umbraco ASP.NET CMS Expert Issue Problem Support
Malaysia Google Cloud Platform Cloud Hosting Issue Problem Support
Malaysia AWS Amazon Web Services Cloud Hosting Issue Problem Support
Malaysia Aliyun Alibaba Cloud Hosting Issue Problem Support
malaysia digital ocean cloud hosting expert

BASIC OPENSOURCE CMS SUPPORT

RM500

5 Man-Hours/Year
 
5 x Minor Content Updates
3 x Man-hour Issue/Fix
2 x Security Patch/Updates
CMS Core Updates
Core/Plugins Updates
Theme Updates
8-12 Hours Response time
Daily / Weekly Backups
Email/Ticket Support

MONTHLY RETAINER SUPPORT/MAINTENANCE

RM500

5 Man-Hours/Month
 
5 x Minor Content Updates
3 x Man-hour Issue/Fix
2 x Security Patch/Updates
Monitor For Downtime
Site Health Monitoring
Website Performance
Site Speed Optimisation
CMS Core Updates
Core/Plugins Updates
Theme Updates
4 – 8 Hours Response time
Daily / Weekly Backups
Monthly Traffic Report
Email/Ticket Support

MANAGED CLOUD + CMS SUPPORT

RM1,000

5 Man-Hours/Month
 
5 x Minor Content Updates
5 Man-hour Issue/Fix
Management of Cloud
Monitor For Downtime
Resource monitoring
Site Health Monitoring
Website Performance
Upgrades & Migration
Site Speed Optimisation
Core/Plugins Updates
4 Hours Response time
Daily Backups
Live Chat, Email/Ticket

Note:

  • Content Maintenance – Up to 30 minutes of content updates. This does not cover the creation of new content pages or graphic designs.
  • 5 Man-hour derived to 3 x Man-hour Issue/Fix, plus 2 x Security Patch/Updates. Each support request, bug, or issue fix within the contract period will be allocated up to 5 man-hours. For some issues, we may need to advise you beforehand if more than 2 man-hours will be required for support work.
  • The fee does not cover server backup facility or storage. The frequency of server backups, either daily or weekly, will depend on the available tools and the capacity of the server.
  • We provide public cloud hosting management services for both Google Cloud, AWS, Alibaba Cloud, click here for more detail.

Is Your Website Maintained?

Already know your company’s site needs professional website maintenance from Malaysia? Put it to the test with us. FREE help & assistance with your enquiry & absolutely no obligation.

Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation. 

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